# Cannot see my Cluster in PX-CENTRAL

**URL:** <https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702>\
**Category:** Portworx Essentials\
**Created:** [December 10, 2020, 5:41am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702 "2020-12-10T05:41:58Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 10, 2020, 5:41am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/1 "2020-12-10T05:41:58Z")

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Hello,  
I have installed Portworx Essentials Free forever license on my kubernetes cluster. But i don’t see my cluster ID in PX-Central Panel.I have internet connection on all kubernetes nodes and storage is up nad running. Can you please help me ?

On a server i have this message: License: PX-Essential (lease renewal in 23h, 3m)

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**Author:** ![Prashant\_Rathi](https://yyz2.discourse-cdn.com/flex030/user_avatar/forums.portworx.com/prashant_rathi/32/72_2.png) [@Prashant\_Rathi](https://forums.portworx.com/u/Prashant_Rathi)\
**Post date:** [December 10, 2020, 5:53am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/2 "2020-12-10T05:53:37Z")

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On [central.portworx.com](http://central.portworx.com), you should be able to login and see the cluster under “check” mark symbol if connection is available.

@Tapas-Sharma FYI

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<div class="post-metadata">

**Author:** ![Tapas-Sharma](https://yyz2.discourse-cdn.com/flex030/user_avatar/forums.portworx.com/tapas-sharma/32/138_2.png) [@Tapas-Sharma](https://forums.portworx.com/u/Tapas-Sharma)\
**Post date:** [December 10, 2020, 5:53am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/3 "2020-12-10T05:53:50Z")

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Can you share the output of `pxctl status` and the essential entitlement id too.  
Also, can you login to one of the portworx pods and check the following  
`curl -k https://pxessentials.portworx.com/osb/ping`  
As of writing this post the service is running and serving requests. Please update with the output of the above ping.  
Also, what is the output of  
`/opt/pwx/bin/pxctl alerts show`

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<div class="post-metadata">

**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 10, 2020, 6:07am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/4 "2020-12-10T06:07:26Z")

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[root@kubenode2 ~]# curl -k [https://pxessentials.portworx.com/osb/ping](https://pxessentials.portworx.com/osb/ping)  
{“status”:“pong”,“message”:“PX-OSB is UP and running”}  
(reverse-i-search)`s’: systemctl di^Cble firewalld  
[root@kubenode2 ~]# sudo /opt/pwx/bin/pxctl status  
Status: PX is operational  
License: PX-Essential (lease renewal in 23h, 30m)  
Node ID: 4e4f6c33-3123-4aef-9557-964e9af9a31d

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<div class="post-metadata">

**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 10, 2020, 6:08am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/5 "2020-12-10T06:08:05Z")

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increase the number of threads using pxctl cluster options  
CLUSTER LicenseExpiring px-cluster-fc58ace4-2bc4-42c7-a82e-3ef03e49b70d WARN 1 Dec 9 16:29:28 UTC 2020 Dec 9 16:29:28 UTC 2020 PX-Essential license will expire in 0 days, 23:01  
NODE CallHomeFailure 875b7576-c140-4ea1-b919-66532c6b539c ALARM 4 Dec 10 02:44:10 UTC 2020 Dec 9 20:32:10 UTC 2020 Error while calling home: node (10.130.90.132) node (10.130.90.132) Post [http://logs-01.loggly.com/inputs/](http://logs-01.loggly.com/inputs/)_token_/tag/http/: dial tcp 52.24.177.168:80: i/o timeout  
CLUSTER MeteringAgentCritical ALARM 20 Dec 10 05:33:00 UTC 2020 Dec 9 10:30:02 UTC 2020 Unable to reach to billing server: Cannot send metric to the billing endpoint: Put [https://pxessentials.portworx.com/osb/billing/v1/register:](https://pxessentials.portworx.com/osb/billing/v1/register:) x509: certificate signed by unknown authority

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<div class="post-metadata">

**Author:** ![Tapas-Sharma](https://yyz2.discourse-cdn.com/flex030/user_avatar/forums.portworx.com/tapas-sharma/32/138_2.png) [@Tapas-Sharma](https://forums.portworx.com/u/Tapas-Sharma)\
**Post date:** [December 10, 2020, 6:10am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/6 "2020-12-10T06:10:23Z")

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can you run the curl command without the `-k` option. i.e  
`curl https://pxessentials.portworx.com/osb/ping`

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<div class="post-metadata">

**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 10, 2020, 6:10am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/7 "2020-12-10T06:10:36Z")

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I know, but i don’t see anything there

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<div class="post-metadata">

**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 10, 2020, 6:10am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/8 "2020-12-10T06:10:55Z")

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[root@kubenode2 ~]# curl [https://pxessentials.portworx.com/osb/ping](https://pxessentials.portworx.com/osb/ping)  
{“status”:“pong”,“message”:“PX-OSB is UP and running”}  
[root@kubenode2 ~]#

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<div class="post-metadata">

**Author:** ![Tapas-Sharma](https://yyz2.discourse-cdn.com/flex030/user_avatar/forums.portworx.com/tapas-sharma/32/138_2.png) [@Tapas-Sharma](https://forums.portworx.com/u/Tapas-Sharma)\
**Post date:** [December 10, 2020, 6:11am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/9 "2020-12-10T06:11:53Z")

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this is from within the portworx pod right?

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<div class="post-metadata">

**Author:** ![Tapas-Sharma](https://yyz2.discourse-cdn.com/flex030/user_avatar/forums.portworx.com/tapas-sharma/32/138_2.png) [@Tapas-Sharma](https://forums.portworx.com/u/Tapas-Sharma)\
**Post date:** [December 10, 2020, 6:12am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/10 "2020-12-10T06:12:20Z")

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can you paste the entire output of pxctl status.

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<div class="post-metadata">

**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 10, 2020, 6:12am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/11 "2020-12-10T06:12:27Z")

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I run on the cluster, i didn;;t do kubectl exec -it and etc

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<div class="post-metadata">

**Author:** ![Tapas-Sharma](https://yyz2.discourse-cdn.com/flex030/user_avatar/forums.portworx.com/tapas-sharma/32/138_2.png) [@Tapas-Sharma](https://forums.portworx.com/u/Tapas-Sharma)\
**Post date:** [December 10, 2020, 6:13am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/12 "2020-12-10T06:13:13Z")

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you need to test the reach-ability from the pods, please refer [PX-Essentials license is expired](https://forums.portworx.com/t/px-essentials-license-is-expired/360)

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<div class="post-metadata">

**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 10, 2020, 6:13am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/13 "2020-12-10T06:13:46Z")

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[root@kubenode2 ~]# sudo /opt/pwx/bin/pxctl status  
Status: PX is operational  
License: PX-Essential (lease renewal in 23h, 23m)  
Node ID: 4e4f6c33-3123-4aef-9557-964e9af9a31d  
IP: 192.168.1.131  
Local Storage Pool: 1 pool  
POOL IO\_PRIORITY RAID\_LEVEL USABLE USED STATUS ZONE REGION  
0 HIGH raid0 20 GiB 3.3 GiB Online default default  
Local Storage Devices: 2 devices  
Device Path Media Type Size Last-Scan  
0:1 /dev/sdb STORAGE\_MEDIUM\_MAGNETIC 10 GiB 09 Dec 20 15:11 +04  
0:2 /dev/sdc STORAGE\_MEDIUM\_MAGNETIC 10 GiB 09 Dec 20 15:11 +04  
\* Internal kvdb on this node is sharing this storage device /dev/sdc to store its data.  
total - 20 GiB  
Cache Devices:  
\* No cache devices  
Cluster Summary  
Cluster ID: px-cluster-fc58ace4-2bc4-42c7-a82e-3ef03e49b70d  
Cluster UUID: 8cd23762-a515-466b-adda-d9f0f84583d5  
Scheduler: kubernetes  
Nodes: 2 node(s) with storage (2 online)  
IP ID SchedulerNodeName StorageNode Used Capacity Status StorageStatus Version Kernel OS  
192.168.1.132 875b7576-c140-4ea1-b919-66532c6b539c kubenode3 Yes 3.2 GiB 10 GiB Online Up 2.6.1.6-3409af2 4.18.0-193.el8.x86\_64 CentOS Linux 8 (Core)  
192.168.1.131 4e4f6c33-3123-4aef-9557-964e9af9a31d kubenode2 Yes 3.3 GiB 20 GiB Online Up (This node) 2.6.1.6-3409af2 4.18.0-193.el8.x86\_64 CentOS Linux 8 (Core)  
Warnings:  
WARNING: Persistent journald logging is not enabled on this node.  
WARNING: Internal Kvdb is not using dedicated drive on nodes [192.168.1.132 192.168.1.131]. This configuration is not recommended for production clusters.  
Global Storage Pool  
Total Used : 6.6 GiB  
Total Capacity : 30 GiB  
[root@kubenode2 ~]#

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<div class="post-metadata">

**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 10, 2020, 6:17am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/14 "2020-12-10T06:17:40Z")

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[root@kubenode1 ~]# kubectl exec -it -n kube-system px-cluster-fc58ace4-2bc4-42c7-a82e-3ef03e49b70d-q7l77 – curl -k [https://pxessentials.portworx.com/osb/ping](https://pxessentials.portworx.com/osb/ping)  
{“status”:“pong”,“message”:“PX-OSB is UP and running”}  
[root@kubenode1 ~]#

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<div class="post-metadata">

**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 10, 2020, 6:18am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/15 "2020-12-10T06:18:18Z")

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[root@kubenode1 ~]# kubectl exec -it -n kube-system px-cluster-fc58ace4-2bc4-42c7-a82e-3ef03e49b70d-q7l77 – curl [https://pxessentials.portworx.com/osb/ping](https://pxessentials.portworx.com/osb/ping)  
curl: (60) SSL certificate problem: self signed certificate in certificate chain  
More details here: [https://curl.haxx.se/docs/sslcerts.html](https://curl.haxx.se/docs/sslcerts.html)

curl failed to verify the legitimacy of the server and therefore could not  
establish a secure connection to it. To learn more about this situation and  
how to fix it, please visit the web page mentioned above.  
command terminated with exit code 60

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<div class="post-metadata">

**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 10, 2020, 7:00am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/16 "2020-12-10T07:00:56Z")

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Can someone help me with my issue?

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<div class="post-metadata">

**Author:** ![Tapas-Sharma](https://yyz2.discourse-cdn.com/flex030/user_avatar/forums.portworx.com/tapas-sharma/32/138_2.png) [@Tapas-Sharma](https://forums.portworx.com/u/Tapas-Sharma)\
**Post date:** [December 10, 2020, 7:07am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/17 "2020-12-10T07:07:05Z")

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have you added a self-signed certificate to your k8s master or to the pods? it seems your pods do not have proper system certificates.  
Please share your essential entitlement ID too.

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<div class="post-metadata">

**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 10, 2020, 7:08am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/18 "2020-12-10T07:08:43Z")

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On nodes i added,but in pods not.

Essentials ID: 388ede74-387b-11eb-a2c5-c24e499c7467

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<div class="post-metadata">

**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 10, 2020, 7:11am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/19 "2020-12-10T07:11:02Z")

</div>

On nodes i added,but in pods not.

Essentials ID: 388ede74-387b-11eb-a2c5-c24e499c7467

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<div class="post-metadata">

**Author:** ![Tapas-Sharma](https://yyz2.discourse-cdn.com/flex030/user_avatar/forums.portworx.com/tapas-sharma/32/138_2.png) [@Tapas-Sharma](https://forums.portworx.com/u/Tapas-Sharma)\
**Post date:** [December 10, 2020, 7:11am UTC](https://forums.portworx.com/t/cannot-see-my-cluster-in-px-central/702/20 "2020-12-10T07:11:29Z")

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Thanks, I can see your user with valid essential ID, please add the certificates to the pods, so that they can access the SSL endpoint, for reference : [https://medium.com/@paraspatidar/add-self-signed-or-ca-root-certificate-in-kubernetes-pod-ca-root-certificate-store-cb7863cb3f87](https://medium.com/@paraspatidar/add-self-signed-or-ca-root-certificate-in-kubernetes-pod-ca-root-certificate-store-cb7863cb3f87)

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