# License Expired

**URL:** <https://forums.portworx.com/t/license-expired/710>\
**Category:** Uncategorized\
**Created:** [December 18, 2020, 5:35am UTC](https://forums.portworx.com/t/license-expired/710 "2020-12-18T05:35:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Crystal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Crystal](https://forums.portworx.com/u/Crystal)\
**Post date:** [December 18, 2020, 5:35am UTC](https://forums.portworx.com/t/license-expired/710/1 "2020-12-18T05:35:30Z")

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Dear Team,  
I sign up on Free Essentials Forever license. Now i see error in my cluster

Status: PX is operational  
License: PX-Essential (ERROR: License is expired, Cannot reach PX-Central for license renewal)

Can you help with this?

Essential Entitlement ID  
388ede74-387b-11eb-a2c5-c24e499c7467

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**Author:** ![aleks](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@aleks](https://forums.portworx.com/u/aleks)\
**Post date:** [December 18, 2020, 12:04pm UTC](https://forums.portworx.com/t/license-expired/710/2 "2020-12-18T12:04:20Z")

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Hi Crystal,

I would point you to [our docs about essentials](https://docs.portworx.com/concepts/portworx-essentials/) and the way it functions as a primer around the cause of this situation… Specifically this section:

> The Portworx Essentials license requires that your clusters be connected to the internet and send usage data to PX-Central. Portworx Essentials clusters connect with PX-Central once per hour to renew license leases. Lease periods last for 24 hours, ensuring that any temporary interruptions to your connectivity do not impact your cluster

There’s also [an FAQ in this section of the forum](https://forums.portworx.com/t/portworx-essentials-faq/346) you may wish to have a read over about, which explains more.

As for your specific case - we would need to understand if you’re a.) using this on a set of hosts that have no outbound internet connectivity (so called “air-gapped” in our docs) - in that case, you will need to provide access to a proxy that can be used to satisfy the end-point connectivity requirements for essentials. Please [search the forum](https://forums.portworx.com/search?q=essentials%20proxy) for other people’s experience with this approach as needed.

Additionally, only one Essentials cluster instance is allowed per PX-Central user, so setting up a 2nd essentials cluster for example will invalidate the first (as that’s another source of issues).
