Hello,
I am installing portworx enterprise on my lab environment, tanzu kubernetes cluster provisioned by vsphere with tanzu, the kubernetes version is v1.22.9 and I am installing portworx enterprise version 2.13.
the px-cluster pods are stuck not in ready state, looking in the portworx operator pod logs, I saw the following errors:
W0218 23:04:08.731776 1 logging.go:55] [core] [Channel #1 SubChannel #2]grpc: addrConn.createTransport failed to connect to {Addr: “195.54.145.197:9020”, ServerName: “195.54.145.197:9020”, }. Err: connection error: desc = “transport: Error while dialing: dial tcp 195.54.145.197:9020: connect: connection refused”
W0218 23:04:10.716137 1 logging.go:55] [core] [Channel #1 SubChannel #2]grpc: addrConn.createTransport failed to connect to {Addr: “195.54.145.197:9020”, ServerName: “195.54.145.197:9020”, }. Err: connection error: desc = “transport: Error while dialing: dial tcp 195.54.145.197:9020: connect: connection refused”
time=“18-02-2025 23:04:11” level=warning msg=“error connecting to GRPC server [195.54.145.197:9020]: Failed to connect gRPC server 195.54.145.197:9020: context deadline exceeded” file=“portworx.go:770”
i tried to troubleshoot it by ssh to the worker nodes and open the traffic on the ports 9001:9020 using the following:
sudo iptables -A INPUT -p tcp -m multiport --dports 9001,9002,9003,9004,9012,9013,9014,9018,9019,9020,9021,9022,9029,12002 -j ACCEPT
sudo iptables -A INPUT -p udp --dport 9002 -j ACCEPT
sudo iptables-save | sudo tee /etc/sysconfig/iptables
but still it didn’t work and facing the same errors.
i appreciate if you can support!